Frequently Asked Questions

  • TheDailyHeist is an online puzzle challenge where participants solve a series of puzzles for a chance to win daily prizes.
  • If you can’t start the heist right away, no worries. New puzzles are up every day, waiting for you whenever you’re ready. No rush for the prize; it’s more about tackling the day’s challenge at your own pace. Whether you’re aiming for a prize spot on the leaderboard or just enjoying the game, you can jump in anytime. It’s also fun to race against friends whenever you want. Each day is a new chance, a new heist. Take it on when it suits you.
  • Every day, a new puzzle is released at 6:00 PM PST. The first thieves to solve the puzzles and complete the name submission form win the daily cash prize.
  • The prize money varies day to day, but will be displayed on the home page under the Begin the Heist Button along with the amount of winners for the day.
  • Yes! Check out our Instagram to see proof that our favorite thieves are getting paid!
  • Make sure to be on the site before the heist starts. It will redirect you to the heist when the countdown finishes. This ensures you get the earliest start possible. If you’re finding the puzzles challenging, don’t hesitate to use our Practice page. It’s a great resource to sharpen your skills and get more familiar with the types of puzzles we present. With regular practice, you’ll improve quickly and increase your chances of success in the actual Heist, and beat your friends;).
  • Winners are determined by the rankings on the Leaderboard and the amount of winners for that day. The number of winners is displayed on the home page, if you see yourself within this range on the leaderboard, you have won. Please note that multiple participants may see the payment username form, but being the first to submit it and achieve a winning position on the leaderboard is the criteria for winning.
  • Winners can choose to receive their prize via Venmo, Cash App, or PayPal. Eventually, there will be an option to donate it to a charity of your choice, if you desire.

  • In the winner payment form, you can expect to see the following fields:

    1. Your Name Box
    2. Additional Box to Choose a Payment Platform and Username (e.g., Venmo, Cash App, or PayPal)
      • Please choose your correct platform, and then enter the relevant username for it.
      • Make sure to know your username so you can quickly enter it and stand the best chance of ranking in a winning position to get a prize!
  • No, anyone can participate without needing to sign up or create an account.
  • As of now, there’s no limit to how many times you can win. However, we encourage fair play and sharing the fun with others!
  • Our puzzles are intentionally designed to be bot-resistant, ensuring that only real individuals can successfully complete them. Additionally, to use Venmo, Cash App, and PayPal, users must have a verified phone number during sign-up, guaranteeing that any prize recipients are legitimate individuals. We also retain payment usernames to ensure that individuals do not win every time, maintaining fairness and equal opportunities for all participants.
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  • Absolutely! The Daily Heist is open to participants worldwide, but don’t forget it goes live at 6 PM PST, so don’t be late! Also, please ensure your selected payment method is available in your country.
  • Absolutely. Your privacy and security are important to us. We only use your name for Leaderboard recognition, and your Venmo, Cash App, or PayPal username to distribute prizes. Rest assured, your information is solely for verification, is never shared or sold, and we only retain payment usernames to ensure fairness and equal opportunities for all participants.
  • Definitely! We love Community involvement. Send in your suggestions to [email protected], and if chosen, you might see your puzzle featured!
  • Make sure you’ve followed all the puzzle instructions correctly. If you believe there’s an issue, feel free to contact our support team [email protected].
  • For any other questions or concerns, please reach out to our support team at [email protected], and we’ll be happy to assist you.